Order Management

Oracle Order Management (OM) is most popular among all modules due to its much improved
functionality in last 5 years and heavy demand for Oracle order Management knowledgeable
OM module is order taking module where different types of sales order are entered

Major order management processes supported by Oracle OM are,

1) Standard orders: This method supports if you are in Make To Stock business model where
products are made based on forecast and kept stock. When order is received onhand quantity
(stock) is used to ship the order. In this model only standard products are sold. Once slaes order is
entered it is released to warehouse prior to scheduled ship date, warehosue personnel pick,
pack and ship the material.

2) Configure to orders: This method supports if you are in Assemble To Order (ATO) business
model where product configuration chosen at the time of sales order entry and WIP job is created
for every sales order to manufacture goods according to the customer configuration.

3) Drop ship orders: In dropship methods your supplier will ship the goods on your behalf to your
customers. Upon sales order entry in your system, you will notify the supplier with customer order
details. Upon shipment by supplier you will do virtual shipment in Oracle to complete the
transaction and process invoice.

4) Internal sales orders: This method is used to fulfill internal orders where one business unit is
selling to another business unit. You create internal requisition to transfer goods which
converts into internal sales order after running ‘Internal sales order creation program’. This
newly created sales order is used for shipping goods and internal requisition is used for
receiving goods.

Ways to create sales order:
a) Manually enter
b) Import through APIs
c) Copy from another sales order.